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ICBC Xingyi Wangmo Sub-branch "Green Channel" Opens the Road of Hope for Severe Children

Update: 2019-12-30 10:51 | Edit: Hai Dongqing | Browse: 636 | Comments: 0 | Source: Xingyi Window
Abstract: On November 27, 2019, ICBC Xingyi Wangmo Sub-branch served a special customer. He is a two-year-old child who is suffering from severe pneumonia and acute respiratory distress syndrome.
On November 27, 2019, ICBC Xingyi Wangmo Sub-branch served a special customer. He is a two-year-old child who is suffering from severe pneumonia and acute respiratory distress syndrome and respiratory failure. Currently in Chongqing Medical Department The intensive care unit of the University Children's Hospital has been staying for a full month. Because of the treatment in a remote place, the parents always insisted on accompany and never left. The expensive medical expenses made this ordinary family unable to support them. Therefore, he entrusted his uncle Xu with a social insurance card to enjoy the preferential policies of medical insurance and follow-up medical expenses. Reimbursement.
Because he and his parents were not present at the scene, according to the procedures, the bank could not directly handle the social security card issuance. However, considering the particularity of the incident, the person in charge of the bank immediately reported the situation to the superior bank. After receiving the approval, he contacted the remote authorization center of the provincial bank as soon as possible. With the cooperation of various parties, the green channel was opened.
After the green channel was opened, the business managers and supervisors immediately sorted out the hospitalization certification data and documents needed for business operations, checked for leaks and filled in vacancies, confirmed multiple times, and immediately requested the trustee (guardian) to issue relevant certificates to the local jurisdiction to quickly and effectively process them. Social security card issuance business. After the successful operation, everyone looked at the tears moving in the corner of the trustee's eyes, deeply realized the important service concept of "thinking what the customer wants, urging the customer's urgency", and clearly felt the responsibility and mission as a financial practitioner
For a long time, ICBC Xingyi Wangmo Sub-branch has been making suggestions for solving customer problems, not forgetting its original intention, keeping in mind its mission, and contributing to providing excellent financial services and building first-class brand services! (Chen Xin)
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七县义市 > 望谟 > Local Information Qixianyi > Wangmo

ICBC Xingyi Wangmo Sub-branch "Green Channel" Opens the Road of Hope for Severe Children

  • 浏览:636 评论: 0 兴义之窗 Edit: Haidong Qing Browse: 636 Comment: 0 Window of Xingyi
  • On November 27, 2019, ICBC Xingyi Wangmo Sub-branch served a special customer. He is a two-year-old child who is suffering from severe pneumonia and acute respiratory distress syndrome and respiratory failure. Currently in Chongqing Medical Department The intensive care unit of the University Children's Hospital has been staying for a full month. Because of the treatment in a remote place, the parents always insisted on accompany and never left. The expensive medical expenses made this ordinary family unable to support them. Therefore, he entrusted his uncle Xu with a social insurance card to enjoy the preferential policies of medical insurance and follow-up medical expenses Reimbursement.
    Because he and his parents were not present at the scene, according to the procedures, the bank could not directly handle the social security card issuance. However, considering the particularity of the incident, the person in charge of the bank immediately reported the situation to the superior bank. After receiving the approval, he contacted the remote authorization center of the provincial bank as soon as possible. With the cooperation of various parties, the green channel was opened.
    After the green channel was opened, the business managers and supervisors immediately sorted out the hospitalization certification data and documents needed for business operations, checked for leaks and filled in vacancies, confirmed multiple times, and immediately requested the trustee (guardian) to issue relevant certificates to the local jurisdiction to quickly and effectively process them. Social security card issuance business. After the successful operation, everyone looked at the tears moving in the corner of the trustee's eyes, deeply realized the important service concept of "thinking what the customer thinks, urgency of the customer's urgency", and clearly felt the responsibility and mission of being a financial practitioner.
    For a long time, ICBC Xingyi Wangmo Sub-branch has been making suggestions for solving customer problems, not forgetting its original intention, keeping in mind its mission, and contributing to providing excellent financial services and building first-class brand services! (Chen Xin)

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